Managed IT for small businesses in Central New Jersey.
A flat monthly rate, a team that knows your building, and a phone that gets answered in under an hour. Inflight Technology runs IT for companies from Flemington to Princeton that do not want to run it themselves.
In the monthly rate. No separate invoice.
Help desk, phone and ticketBusiness hours, with a response commitment under an hour. After-hours cover for outages. On-site visits across five counties.
Patching and monitoring with SuperOpsWindows, Microsoft 365, browsers, firmware and third-party apps on a schedule, with reporting. Servers, firewalls and workstations watched around the clock.
Security with Guardz and SentinelOneEndpoint detection and response on every device, MFA on every account, awareness training, Microsoft 365 posture, and the documentation your cyber insurer asks for.
Backups, restored on a scheduleServers, Microsoft 365 and workstations, offsite. We can tell you the date of the last restore test.
Squawk SecretOur own tool for passwords and sensitive files, with expiring links and a record of who opened what. Nothing sensitive goes over plain email.
A managed firewallSupplied, configured, monitored and updated by us. Free on a multi-year agreement.
Onboarding, offboarding and a quarterly reviewNew people productive on day one, departures locked out the same day, and a standing review of what is aging out and what next year should cost.
Quoted separately, and it should be.
Some work does not belong in a monthly fee because it does not happen every month. Each of these gets a fixed price before it starts: onboarding, a server replacement, an office move, a Microsoft 365 migration, a new phone system, cabling, hardware and licensing at pass-through cost, and compliance work beyond the basics.
The warning sign with any provider is a low monthly number with everything else labeled a project. If "project" shows up on every invoice, it is hourly billing with extra steps.
How it starts
- A 30-minute call. You tell us what is working and what is not. We tell you honestly whether we are a fit.
- Assessment. We inventory your network, devices, licenses and backups and write up what we find, in plain English.
- One-page proposal. A flat monthly number with what is included spelled out, plus any cleanup quoted separately.
- Onboarding. Documentation, agents on every machine, backup verification and a kickoff with your team. Two to three weeks.
"They built our network the right way the first time. We just don't think about it anymore."
Kevin Lovell, President, Innovative Manufacturing, Hillsborough NJ
Questions we get
What does a managed IT plan include?
Help desk by phone and ticket, patching and updates, endpoint detection and response, monitoring, tested backups, user onboarding and offboarding, vendor management, and a quarterly review. On-site visits are included across Hunterdon, Somerset, Mercer, Morris and Middlesex counties.
How is it priced?
A flat monthly rate, per user or per device depending on how your business works, agreed up front with the scope on one page. As a planning range, standard plans run $100 to $200 per person per month and security-forward plans $200 to $400. Onboarding and projects are quoted separately, before they start.
How fast do you respond?
Most tickets get a human response in under an hour during business hours. Managed clients have after-hours coverage for outages.
We already have someone who does our IT part-time. Why change?
Usually nothing is wrong until something is. A managed plan gives you documented systems, tested backups, a second person who knows your environment, and a response commitment in writing. Many clients keep their existing person and use us as the escalation point.
What happens if we leave?
You get everything back within a week: documentation, passwords, admin access to your own tenant and firewall. It is yours. It always was.
Tell us about your business.
We will tell you how we would run your IT, and what it would cost, before the call ends.