IT support for law firms and professional services in Central New Jersey.
Client files that must never leak, email that must never bounce, partners who travel, and an insurer with a questionnaire. For a professional firm, IT is mostly about not being in the news.
Three things we set up first.
A clean Microsoft 365 tenant
Conditional access, MFA that does not slow partners down, retention set correctly, and a migration off whatever the last provider left behind.
The cyber insurance paperwork
Endpoint detection, tested backups, awareness training and the written evidence, so the renewal questionnaire takes an hour.
Phones that follow people
3CX on the desk, the cell and the laptop, with the firm's number on every call and voicemail in the inbox.
What it looks like in practice
Firms around the Somerville and Flemington courthouses and in the Bridgewater and Princeton office parks tend to arrive with the same history: a tenant set up by whoever came before, MFA turned on for some people, a file share nobody has cleaned out, and a cyber insurance renewal three weeks away. The work is unglamorous and specific. Conditional access so MFA is enforced without prompting partners every hour. Retention and litigation hold set the way the practice needs. Document storage in SharePoint with permissions that match the matter structure. A phone system where the firm's number follows people to the cell and the laptop. And the evidence file for the insurer, kept current instead of assembled in a panic.
What law firms and professional services get.
Managed IT
Help desk, patching with SuperOps, SentinelOne endpoint protection, tested backups, a managed firewall and a quarterly review, for one monthly number. Managed IT plans
Microsoft 365
Migrations off Google Workspace, GoDaddy or an old Exchange server, and cleanup of tenants somebody else set up. Microsoft 365 migration
Phones on 3CX
One number on the desk phone, the cell and the laptop, with your existing numbers ported. Phone systems
Cyber insurance requirements
MFA, endpoint detection and response, tested backups and the written evidence your insurer asks for at renewal. Insurance-ready IT
Backup and recovery
Servers and Microsoft 365 backed up offsite and restore-tested on a schedule. We can tell you the date of the last test. Backup and disaster recovery
Where we work
On site across Hunterdon, Somerset, Mercer, Morris and Middlesex counties. Flemington, Somerville, Bridgewater, Hillsborough, Princeton, Clinton.
Questions from law firms and professional services
Can you handle our cyber insurance questionnaire?
Yes. We put the controls in place, keep the evidence, and go through the application with you line by line so the answers are accurate. See our cyber insurance requirements page for what carriers ask.
We use practice management software. Do you support it?
We support the server or cloud tenant it runs on, the integrations with Microsoft 365 and the workstations, and we handle the vendor when something breaks. Most packages we have seen before.
Will MFA annoy the partners?
Not if it is set up properly. Conditional access trusts known devices and office locations and only challenges when something is unusual. The goal is MFA people forget is there.
Can we keep our phone numbers if we move to 3CX?
Yes. Numbers are ported and the old system keeps working until the port completes.
Tell us about your firm.
Thirty minutes. What you do, how many people, what has been going wrong. We tell you what we would charge and what it would include.