Managed IT for the businesses Central New Jersey runs on.
Machine shops, law firms, accountants, medical practices and studios between Flemington and Princeton. Flat-rate help desk, Microsoft 365, phones, networks and security, from a team that has done this for thirty years and still picks up the phone.
Every industry has three things we set up first.
Machine shops and manufacturers
Operations that cannot pause, shared workstations on the floor, a CMM room, an ERP, and machines that are never patched because nobody dares.
IT for machine shops and manufacturersA separate network for the machines
VLANs so a CNC controller running an old operating system cannot be reached from the office, and a shop floor Wi-Fi survey that accounts for metal and motors.
Per-device pricing where it fits
Thirty computers and twelve people who need accounts is a per-device plan, not a per-user one. We price it the way the shop actually works.
ERP and shop data kept running
We support the server your ERP lives on, back it up, test the restore, and build the integrations when the system of record needs one.
Law firms, agencies and consultancies
Client files that must never leak, email that must never bounce, partners who travel, and an insurer with a questionnaire.
IT for law firms and professional servicesA clean Microsoft 365 tenant
Conditional access, MFA that does not slow partners down, retention set correctly, and a migration off whatever the last provider left behind.
The cyber insurance paperwork
Endpoint detection, tested backups, awareness training and the written evidence, so the renewal questionnaire takes an hour.
Phones that follow people
3CX on the desk, the cell and the laptop, with the firm's number on every call and voicemail in the inbox.
Accounting and tax practices
A season where nothing can go down, client financial data on every desk, and tax software that has opinions about the server it runs on.
IT for accounting and tax practicesA freeze on changes from February to April
Patches and projects are scheduled around the season. Help desk priority goes up when the deadline is close.
Secure client file handling
Encrypted storage, a portal instead of email attachments, and audit-ready backups that are restored on a schedule.
Tax software kept happy
We know what the common packages want from a server and a network, and we keep them there.
Medical and dental practices
An EHR, HIPAA, a front desk that lives on the phone, and devices that must be on the network but must never be exposed.
IT for medical and dental practicesHIPAA done properly, not performed
Risk assessment, access controls, encryption, logging and the documentation that holds up to review.
The EHR and its vendor
We handle the vendor calls, the integrations and the server, so the practice manager does not have to.
Front desk phones that do not drop
3CX with proper queues, after-hours routing and voicemail to email, on a network built so calls do not break up.
Audio and video studios
Large files, tight deadlines, storage that fills up, and a network that has to move terabytes without stuttering.
IT for audio and video studiosStorage that keeps up
Fast shared storage sized for your projects, with backups that cover the archive as well as the active work.
A network built for big files
10 gigabit where it matters, wired workstations, and Wi-Fi that stays out of the way.
Quiet machines
Workstations patched on your schedule, not in the middle of a render.
Flight schools and training operators
Simulators, instructor stations, scheduling software and an office network, all of it needing to work when the student shows up.
IT for flight schools and training operatorsSimulator IT and support
Hardware and software support for training devices, including Precision Flight Controls units, on site anywhere in the country.
Scheduling and records
The systems that book the aircraft and track the training, kept running and backed up.
One phone call
The office IT and the simulators under one plan, which is how it started for one of our longest-standing clients.
What every managed client gets, out of the box.
Not a menu of add-ons. This is the stack we put on every managed account on day one, because it is what keeps a small business out of trouble. You see the names; most providers hide them.
SuperOps on every machine
The agent that lets us see, patch and fix your computers and servers remotely. Patching on a schedule with a report, hardware and software inventory, alerts before a drive fails, and the ticket system behind the help desk.
Guardz with SentinelOne
SentinelOne endpoint detection and response on every device, which is what cyber insurers now mean by antivirus. Guardz around it: Microsoft 365 security posture, user awareness training, and insurance-ready reporting.
Squawk Secret
Our own tool for sending passwords, keys and sensitive files. Links that expire, nothing sitting in an inbox forever, and a record of who opened what. Every client gets it; nothing sensitive goes over plain email.
A managed firewall, free on a multi-year agreement
A business-class firewall supplied, configured, monitored and kept updated by us. Sign a multi-year agreement and the hardware is on us. It is the front door, and we would rather own the lock than inherit one.
Plus the parts without a brand name: Microsoft 365 administration, tested offsite backups, MFA on every account, onboarding and offboarding, and a quarterly review of what is aging out.
Whatever the industry, the plan is the same.
Help desk
Phone and ticket, under an hour to a person who knows your building. On site across five counties, included. Managed IT plans
Patching and monitoring
On a schedule, with a report. Servers and firewalls watched around the clock.
Backups we restore
Offsite, tested on a schedule. We can tell you the date of the last restore. Backup and recovery
Security
MFA, endpoint detection and response, awareness training, insurer paperwork. Cyber insurance requirements
Microsoft 365
Migrations without losing a message. Twenty-five years of Exchange. Clean, licensed tenants. Microsoft 365 migration
Phones on 3CX
One number on desk, cell and laptop. Numbers ported, cutover run by us. Phone systems
One flat rate. Scope on one page.
A per-user monthly number with what is included spelled out. Onboarding and projects are quoted separately, before they start. You leave the first call with a price.
"They built our network the right way the first time. We just don't think about it anymore."
Kevin Lovell, President, Innovative Manufacturing, Hillsborough NJ
Written for business owners, not IT people.
Tell us about your business.
Thirty minutes. What you do, how many people, what has been going wrong. We tell you what we would charge and what it would include.